Fix QuickBooks Error 6138, 105

QuickBooks Error 6138, 105 typically appears when a user tries to open a company file in a multi-user setup. This error points to issues in the network connection or file access permissions. In this article, you will learn what this error means, why it occurs, how to identify it, and how to fix it using tested methods. It also highlights tools to resolve it automatically and expert help available for persistent issues.

Watch this quick video to learn the causes and solutions for QuickBooks Error Code 6138, 105.

What is QuickBooks Error 6138, 105?

QuickBooks Error 6138, 105 is a company file-related error. It mainly appears when QuickBooks Desktop cannot connect to the company file stored on another system in a network. This error indicates that the hosting configuration or file permissions may be incorrect.

Why does QuickBooks Error 6138, 105 occur?

QuickBooks Error 6138, 105 occurs due to several file access or network configuration problems. The most common causes include:

• Company file is located on another computer but the host system is offline.
• QuickBooks Database Server Manager is not installed or not running on the server.
• Incorrect file access permissions for the .QBW file.
• Firewall or antivirus software is blocking QuickBooks.
• The company file (.QBW) is corrupted.

How can you identify QuickBooks Error 6138, 105?

This error is easy to identify based on the following signs:

• An error message appears: “QuickBooks Error 6138, 105. QuickBooks could not open the company file.”
• QuickBooks freezes or crashes when trying to open the company file.
• The system slows down while trying to switch to multi-user mode.
• Company file won’t open over the network, but works locally.

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Step-by-step solutions to fix QuickBooks Error 6138, 105

The solutions range from basic configuration checks to advanced file repair tools. Follow these steps in the order given.

Solution 1: Check Network Setup

Ensure the company file is hosted correctly and the network is functioning.

1. Open QuickBooks on the host computer.
2. Go to File > Utilities.
3. If you see “Host Multi-User Access,” the system is not hosting. If you see “Stop Hosting Multi-User Access,” the system is the host.
4. Make sure only the server is hosting the company file.

Solution 2: Run QuickBooks File Doctor

This tool fixes file and network issues automatically.

1. Download QuickBooks Tool Hub from the official Intuit website.
2. Install and open it.
3. Go to Company File Issues.
4. Click Run QuickBooks File Doctor.
5. Select the company file and run the scan.

Solution 3: Verify Folder Permissions

Make sure the folder containing the company file has the correct access rights.

1. Right-click on the folder containing the .QBW file.
2. Select Properties > Security tab.
3. Click Edit and ensure users like “Everyone” or “QBDataServiceUserXX” have Full Control.
4. Apply and save changes.

Solution 4: Configure Firewall Settings

Allow QuickBooks through the firewall to prevent blocked connections.

1. Go to Control Panel > Windows Defender Firewall.
2. Select Allow an app or feature through Windows Defender Firewall.
3. Add QuickBooks and its executable files to the list.
4. Make sure both Private and Public are checked.

Solution 5: Use QuickBooks Database Server Manager

Install and run this service on the host system.

1. From Tool Hub, go to Network Issues.
2. Open QuickBooks Database Server Manager.
3. Scan the folder containing your company file.
4. This creates a .ND file that QuickBooks uses to connect.

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Is there an automated tool to fix QuickBooks Error 6138, 105?

Yes, QuickBooks File Doctor, available in QuickBooks Tool Hub, automatically scans and fixes file-related and network issues linked to this error. It’s recommended to use this tool before performing manual fixes.

How can I prevent QuickBooks Error 6138, 105 in the future?

To prevent this error, ensure that:

• QuickBooks is always updated to the latest version.
• Only the host system runs the Database Server Manager.
• Folder permissions are set correctly.
• Antivirus and firewall software are configured to allow QuickBooks.
• Network connectivity is stable between workstations.

What if QuickBooks Error 6138, 105 is not fixed after troubleshooting?

If none of the methods work, the company file may be severely damaged or there could be deeper network issues. Continued troubleshooting without technical knowledge may increase the risk of data loss.

How can our experts assist you in resolving QuickBooks Error 6138, 105?

Our certified professionals at ErrorCodeExperts are equipped to fix QuickBooks Error 6138, 105 efficiently. We offer quick diagnosis, secure file repair, and multi-user setup optimisation.

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