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QuickBooks Error 404: How to Fix Update or Page Not Found Issues?

Published: 28 April, 2025 | Updated: 2 May, 2025

Error Code Experts Staff

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Error Code Experts Staff
QuickBooks Error 404

QuickBooks Error 404 appears when the application fails to connect with the Intuit server. It may show up while updating QuickBooks, opening company files, or accessing web-based features. This error indicates a broken link or an inaccessible web resource.

This guide explains what causes QuickBooks Error 404, how to identify it, and how to fix it using step-by-step solutions. It also covers how to prevent the error in the future and when to contact experts if the issue remains unresolved.

Watch this quick video to learn the causes and solutions for QuickBooks Error Code 404.

What is QuickBooks Error “404”?

QuickBooks Error 404 occurs when the software cannot complete a request due to missing or corrupted files, failed server connections, or blocked URLs. This error typically reads:

  • Error 404: QuickBooks has encountered a problem and needs to close.
  • Service messages error# 404 – page not found.

The error is linked to online services within QuickBooks Desktop. If a server resource is moved or deleted, QuickBooks may not retrieve the necessary files, triggering this message.

Why does QuickBooks Error “404” occur?

QuickBooks Error 404 is caused by failed attempts to access online services or URLs. Below are common triggers:

  • Improper or failed installation of QuickBooks Desktop
  • Windows registry corruption linked to QuickBooks files
  • Incomplete or failed Windows update
  • Network latency or internet timeout
  • Deleted or corrupted program files
  • Firewall or browser settings blocking server access
  • System file misconfigurations

How can you identify QuickBooks Error “404”?

QuickBooks Error 404 may be identified through various signs, including:

  • QuickBooks crashes or closes unexpectedly during an update
  • Error 404 messages display while working on QuickBooks
  • Page fails to load with “404 Not Found” warning
  • Input delay or freezing while navigating QuickBooks features
  • Sluggish system response time

These signs typically appear during tasks that involve an internet connection, such as payroll updates, online banking, or company file access.

What are the steps to fix QuickBooks Error “404”?

Several effective solutions can fix QuickBooks Error 404. The following methods progress from basic to advanced levels.

Solution 1: Check Internet Connection Settings

A slow or unstable internet connection is a major cause of QuickBooks Error 404. Follow these steps:

  1. Open a browser and try loading a secure website (e.g., https://intuit.com).
  2. If the site doesn’t load, restart your router/modem.
  3. Ensure there are no internet outages in your area.
  4. Open QuickBooks and go to Help > Internet Connection Setup.
  5. Choose “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.”
  6. Click Next, then Done.

Solution 2: Update QuickBooks Desktop

An outdated QuickBooks version can trigger Error 404. To update:

  1. Close all company files.
  2. Open QuickBooks Desktop.
  3. Go to Help > Update QuickBooks Desktop.
  4. Click Update Now and select Get Updates.
  5. After the update, restart QuickBooks.

Solution 3: Modify Firewall and Security Settings

Firewall or antivirus software may block QuickBooks from accessing the internet.

  1. Open Windows Defender Firewall.
  2. Click Allow an app or feature through Windows Defender Firewall.
  3. Check if QuickBooks and QuickBooks Database Server Manager are allowed.
  4. If not, click Change Settings > Allow another app, and add QuickBooks files.

Solution 4: Use QuickBooks Tool Hub

QuickBooks Tool Hub helps diagnose and fix common errors.

  1. Download the latest version of QuickBooks Tool Hub from the official Intuit website.
  2. Install and launch the tool.
  3. Click on Program Problems, then select Quick Fix my Program.
  4. Wait for the process to complete and reopen QuickBooks.

Solution 5: Repair QuickBooks Installation

Corrupted installation files can cause update errors.

  1. Open Control Panel > Programs and Features.
  2. Find and select QuickBooks, then click Uninstall/Change.
  3. Choose Repair and follow the on-screen prompts.
  4. Restart your system after the repair process.

Is there an automated tool to fix QuickBooks Error “404”?

Yes, QuickBooks Tool Hub provides automated repair options like “Quick Fix my Program” and “Network Issues.” This tool is recommended by Intuit for resolving error codes including 404. It simplifies diagnosis and applies verified fixes automatically.

How can I prevent QuickBooks Error “404” in the future?

You can prevent QuickBooks Error 404 by maintaining proper internet settings and software hygiene:

  • Regularly update QuickBooks Desktop and Windows
  • Avoid interrupting updates once initiated
  • Use stable, high-speed internet connections
  • Schedule weekly scans for malware or corrupted files
  • Add QuickBooks to firewall exceptions list
  • Back up data regularly to avoid loss during interruptions

What if QuickBooks Error “404” is not fixed after troubleshooting?

If you’ve followed all solutions and still face QuickBooks Error 404, the problem might be due to deeper configuration conflicts or system-level issues. Professional support can help resolve persistent errors that require system-level access or advanced QuickBooks troubleshooting.

How can our experts assist you in resolving QuickBooks Error “404”?

Error Code Experts specialize in resolving QuickBooks errors, including the 404 code. Our team diagnoses the root cause and applies tested solutions to restore full functionality. Whether it’s a server setting, corrupted file, or firewall block, we handle it for you.

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Error Code Experts Staff

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Error Code Experts Staff

We are a team of certified IT and financial systems specialists with over 10 years of experience in fixing accounting software issues. We specialize in system integration, data migration, and diagnostics - making it easier for accountants and business owners to resolve complex errors. When not solving technical problems, our team enjoys refining internal tools and sharing practical fixes with the wider accounting community.