Understanding and Solving QuickBooks Error OL 392

If you’re using QuickBooks Desktop and the bank‑feeds process fails with code OL 392, this guide will help you understand what the error means, why it happens, how to identify it, and how to fix it. You’ll also learn how to avoid it in future or enlist help from our team at Error Code Experts.

What is QuickBooks Error OL 392?

This error appears in QuickBooks when you attempt to download or update your bank‑feeds and the system reports an issue with the online banking connection or the company file.

Why does QuickBooks Error OL 392 occur?

• The bank’s server or connection has issues.
• The downloaded bank file (.QBO) is corrupted or not compatible.
• There is damage in the company file.
• An inactive bank account in QuickBooks still has online services enabled.
• The version of QuickBooks or FiDir file is outdated.

How can you identify QuickBooks Error OL 392?

You will recognise this error when you try to update bank feeds and see one or more of the following:

• Error code OL 392 on connection.
• Failed transaction download.
• Missing transactions in bank feed.
• Error in Bank Feeds Center.

Steps to fix QuickBooks Error OL 392

Solution 1: Refresh connection and check bank file

1. Backup your file.
2. Visit bank’s website to check alerts.
3. Download .QBO and import into QuickBooks.
4. Try updating Bank Feeds.

Solution 2: Fix account / company file setup

1. Check Chart of Accounts for inactive bank accounts.
2. Create new account if corruption suspected.
3. Update QuickBooks and Windows settings.

Solution 3: Repair company file & rebuild bank feed

1. Use Verify/Rebuild Data utilities.
2. Restore backup if needed.
3. Re‑set up bank feed account.

Is there an automated tool to fix OL‑392?

Yes, use QuickBooks Tool Hub to automate repairs. If it fails, manual troubleshooting or bank coordination is needed.

How to prevent OL 392 in the future?

• Keep QuickBooks updated.
• Monitor bank alerts.
• Remove inactive bank feeds.
• Backup regularly.
• Maintain stable Internet connection.

What if QuickBooks Error OL 392 is not fixed?

If unresolved, contact your bank or our QuickBooks specialists.

How can our experts assist you?

Error Code Experts can diagnose and fix OL 392 issues. Contact: support@errorcodeexperts.com or +1800-949-1746.

Let’s Get In Touch

Dealing with a QuickBooks error? From installation issues to company file problems—we’ve got you covered. Chat or call now to get real help from real QuickBooks experts, 24/7. We resolve errors quickly so your business stays on track—without the wait.

Chat Now Call Now