How to Fix QuickBooks Error 324 Quickly and Safely?

QuickBooks Error 324 occurs when the software fails to connect with the bank or financial institution during an online banking session. This can happen if the account details change or the bank updates its services. Users usually see this error while updating bank feeds or downloading transactions.

This article explains what QuickBooks Error 324 means, why it happens, how to detect it, and detailed steps to fix it. You will also learn preventive measures and get expert help if the error persists.

Watch this quick video to learn the causes and solutions for QuickBooks Error Code 324 – Bank Feed Not Updating.

What is QuickBooks Error “324”?

QuickBooks Error 324 is a banking-related issue that occurs when QuickBooks cannot locate the user’s account during a bank feed update. It typically shows a message stating that the bank is unable to verify the user’s account information or that the account no longer exists.

This error is most common during automated or manual attempts to update online banking data. It usually involves accounts connected through Direct Connect or Web Connect.

Why does QuickBooks Error “324” occur?

This error typically appears due to communication failures between QuickBooks and the financial institution. Common causes include:

• The bank account has been closed or renamed.
• The account number or login credentials have changed.
• The bank has updated its website or security protocols.
• Multiple accounts are linked under one login and QuickBooks cannot identify the right one.
• Issues with QuickBooks or the internet connection.

How can you identify QuickBooks Error “324”?

Users may encounter the following symptoms when Error 324 occurs:

• A popup alert showing “Error 324” while refreshing bank feeds.
• Failure to download recent bank transactions.
• Missing bank accounts from the list during sync.
• Inability to reconnect a previously linked account.
• Sluggish or stalled QuickBooks performance during banking operations.

What are the steps to fix QuickBooks Error “324”?

Follow the solutions below in the recommended sequence. Start with basic troubleshooting and progress to more advanced fixes if needed.

Solution 1: Verify and Update Bank Login Information

The most common reason for this error is incorrect credentials. Confirm if your login credentials are correct.

1. Sign in to your bank’s website using a browser.
2. Check if the login details work without any additional verification.
3. If prompted for new terms or security questions, complete them.
4. In QuickBooks:
   • Go to Banking > Bank Accounts.
   • Select the affected account.
   • Click Edit Sign-in Info.
   • Re-enter the correct credentials.

Solution 2: Manually Refresh the Bank Connection

This step ensures QuickBooks fetches the latest data.

1. Open QuickBooks and go to the Banking tab.
2. Select the account showing Error 324.
3. Click Update.
4. If asked, enter any security credentials.

Let the update complete and check if the transactions download.

Solution 3: Disconnect and Reconnect the Bank Account

If the error persists, disconnecting and reconnecting may help.

1. In QuickBooks, go to Banking > Linked Accounts.
2. Find the problematic account.
3. Click on Edit Account Info > Disconnect this account on save.
4. Save the changes and close the window.
5. Reconnect the account using the correct login credentials.

Solution 4: Clear Browser or App Cache

Corrupted cache files may cause connection failures.

For Web Users:

1. Open browser settings.
2. Clear cookies and cached files.
3. Restart the browser.

For Desktop App Users:

1. Click the Help icon in QuickBooks.
2. Choose Reset App Data.
3. Relaunch QuickBooks.

Solution 5: Update QuickBooks to the Latest Release

Banking errors can result from outdated software.

1. Click Help > Update QuickBooks Desktop.
2. Choose Update Now.
3. Check Reset Updates, then click Get Updates.
4. Restart QuickBooks after the update.

Solution 6: Use a Different Web Browser or Device

Accessing your QuickBooks file from another browser or device can help confirm if the issue is local to your current setup.

1. Open QuickBooks Online on a different browser (e.g., Chrome, Firefox).
2. Reattempt the banking sync.
3. If it works, clear cache or reinstall the primary browser.

Is there an automated tool to fix QuickBooks Error “324”?

QuickBooks Tool Hub offers automated repair options, but it does not directly resolve Error 324. Instead, it helps resolve connectivity issues that may trigger the error.

Steps:

1. Download QuickBooks Tool Hub from Intuit’s official site.
2. Install and open the tool.
3. Select Program Problems > Quick Fix My Program.
4. Once completed, open QuickBooks and retry bank feed sync.

How can I prevent QuickBooks Error “324” in the future?

To avoid facing this error again:

• Always update QuickBooks to the latest version.
• Regularly verify and update bank login credentials.
• Maintain a stable internet connection during sync.
• Disconnect old or unused bank accounts.
• Use recommended browsers and clear cache weekly.

What if QuickBooks Error “324” is not fixed after troubleshooting?

If the above methods do not work, the error may involve bank-side issues or corrupted company files. In such cases, advanced assistance is recommended for in-depth diagnosis.

How can our experts assist you in resolving QuickBooks Error “324”?

If you’re still facing QuickBooks Error 324, our team at Error Code Experts is ready to help. We specialize in diagnosing and fixing QuickBooks banking errors.

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