How to Fix QuickBooks Error 20 Printer Not Activated?

QuickBooks Error 20 – Printer Not Activated is a common issue triggered when users try to print or save documents as PDF using QuickBooks. This error usually appears after a Windows update or software reinstallation, leading to print command failure. In this guide, you’ll find everything from causes and symptoms to simple and advanced solutions. If the error persists, we also guide you to professional support.

Watch this quick video to learn the causes and solutions for QuickBooks Error 20 Printer Not Activated.

What is QuickBooks Error “20”?

QuickBooks Error 20 refers to the “Printer not activated” issue. It prevents users from printing invoices, checks, or saving forms as PDF. This error commonly affects Windows 10/11 users after system upgrades, QuickBooks reinstallation, or registry issues. The affected component is typically the QuickBooks PDF converter.

Why does QuickBooks Error “20” occur?

QuickBooks Error 20 appears due to improper system or QuickBooks configuration. Below are common reasons for this issue:

• Deleted or corrupt registry entries during QuickBooks reinstallation
• Missing or outdated QuickBooks PDF Converter
• Windows updates changing permission settings
• Incompatible or unrecognized printer drivers
• Lack of admin rights for running QuickBooks

How can you identify QuickBooks Error “20”?

You can identify QuickBooks Error 20 through visible on-screen errors and blocked printing functionality. Here’s how the error manifests:

• Error message: “Printer not activated, error code -20”
• Unable to print invoices, checks, or reports
• Cannot save documents as PDF
• QuickBooks PDF Converter is missing from Printers & Devices
• The error occurs after a Windows or QuickBooks update

What are the steps to fix QuickBooks Error “20”?

The error can be resolved using both manual and automated methods. Start with basic steps and proceed to advanced ones if needed.

Solution 1: Run QuickBooks as Administrator

Running QuickBooks with admin rights can resolve permission-related issues.

1. Right-click on the QuickBooks Desktop icon
2. Select “Run as administrator”
3. Retry printing or saving the document

Solution 2: Reinstall QuickBooks PDF Converter

If the PDF component is corrupted or missing, reinstalling it often helps.

1. Press Windows + R, type appwiz.cpl, and press Enter
2. Find and uninstall QuickBooks PDF Converter
3. Restart your system
4. Reinstall it from your QuickBooks installation directory
5. Try printing again

Solution 3: Use QuickBooks Tool Hub

Tool Hub provides a dedicated PDF and printing repair tool.

1. Download the latest version of QuickBooks Tool Hub from Intuit
2. Open Tool Hub and click on Program Problems
3. Select QuickBooks PDF & Print Repair Tool
4. Allow it to run and fix detected issues
5. Restart QuickBooks and test printing

Solution 4: Edit Windows Registry (Advanced)

Incorrect registry entries can trigger Error 20. Editing registry should be done carefully.

1. Press Windows + R, type regedit, and press Enter
2. Navigate to:
   HKEY_CURRENT_CONFIG\Software
3. Right-click Software, choose Permissions
4. Give Full Control to all users
5. Close Registry Editor and restart the system

Is there an automated tool to fix QuickBooks Error “20”?

Yes. The QuickBooks Tool Hub includes a built-in PDF & Print Repair Tool. This tool is free from Intuit and specifically addresses PDF and printing errors like Error 20. It resolves configuration issues, fixes driver errors, and reinstalls necessary components automatically.

How can I prevent QuickBooks Error “20” in the future?

To avoid this error in the future:

• Always run QuickBooks as Administrator
• Avoid abrupt shutdowns during updates
• Do not delete registry keys manually
• Use the latest version of QuickBooks
• Regularly update printer drivers and Windows OS
• Back up the registry before making changes

What if QuickBooks Error “20” is not fixed after troubleshooting?

If you’ve tried all steps and the error remains unresolved, the problem might be deeper – such as system conflicts, damaged drivers, or permission issues. In that case, seeking expert assistance is a good option.

How can our experts assist you in resolving QuickBooks Error “20”?

Our certified experts at Error Code Experts can help fix QuickBooks Error 20 quickly and efficiently. Whether it’s a registry conflict, installation problem, or printer setup, we provide one-on-one support to ensure you’re back to work in no time.

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