Fix QuickBooks Error 105: Bank Connection Error

QuickBooks Error 105 appears when QuickBooks fails to connect with your bank’s website. It usually means the bank’s server is experiencing downtime or undergoing maintenance. This guide provides a detailed explanation and step-by-step solutions to resolve the issue on your own. If the problem persists, contact our experts at Error Code Experts.

Watch this quick video to learn the causes and solutions for QuickBooks Error Code 105: Bank Connection Error.

What is QuickBooks Error “105”?

QuickBooks Error 105 is a banking error that happens when QuickBooks cannot retrieve data from your bank or credit card’s website. This error typically originates from the bank’s end and not due to QuickBooks itself. Users may see a message like “We’re unable to connect to your bank (105).”

This error affects online banking features, stopping account updates and transaction downloads.

Why does QuickBooks Error “105” occur?

QuickBooks Error 105 occurs due to several reasons, primarily associated with issues from your bank’s website. These include:

• The bank’s website is under maintenance.
• The bank’s server is temporarily unavailable.
• Incorrect banking login credentials.
• Outdated QuickBooks version.
• A slow or unstable internet connection.

How can you identify QuickBooks Error “105”?

You can recognize QuickBooks Error 105 by the following signs:

• QuickBooks displays the error code 105 when trying to update your bank feed.
• Banking transactions fail to download or sync.
• A message appears stating there’s a connection issue with your financial institution.
• Bank feed section appears blank or frozen.

What are the steps to fix QuickBooks Error “105”?

Resolving Error 105 requires checking your bank connection and ensuring your QuickBooks and internet are functioning properly. Follow the solutions below in the listed order.

Solution 1: Verify Your Bank’s Website is Working

Start by confirming that the issue is not from your bank’s side.

1. Open your bank’s official website in a browser.
2. Log in using your credentials.
3. Check if your account summary, transactions, and balances load correctly.
4. Look for maintenance notifications or alerts from the bank.

If the bank website is not working properly, wait for a few hours before trying again in QuickBooks.

Solution 2: Update Bank Connection in QuickBooks

Manually update your online bank connection in QuickBooks.

1. Open QuickBooks Online.
2. Go to the Banking or Transactions menu.
3. Select Update.
4. Wait for the update to complete and see if the error persists.

This refreshes your bank feed and reconnects to the bank’s server.

Solution 3: Reconnect the Bank Account

If updates do not work, disconnect and reconnect the account.

1. Go to Banking > Linked Accounts.
2. Select the affected account and click Edit.
3. Choose Disconnect this account on save.
4. Save the changes and go back to the Banking menu.
5. Click Link account, search for your bank, and log in again.

Solution 4: Clear Browser Cache

A full browser cache may interrupt bank data fetch. Clear it to remove temporary errors.

1. Open your browser’s settings.
2. Navigate to Privacy and Security > Clear Browsing Data.
3. Select Cached images and files and Cookies.
4. Click Clear data and restart the browser.

Log in to QuickBooks again and try syncing your bank account.

Solution 5: Use a Different Browser or Incognito Mode

Incompatibility with the current browser may also cause issues.

• Open an incognito/private window.
• Use a different browser like Chrome, Firefox, or Safari.
• Log in to QuickBooks and try updating the bank feed.

Solution 6: Contact Your Bank

If none of the above steps work, contact your bank directly to verify:

• If they are blocking third-party apps like QuickBooks.
• Any ongoing issues with online banking.

Is there an automated tool to fix QuickBooks Error “105”?

QuickBooks Online does not offer a built-in automated tool for Error 105, but refreshing the bank connection acts as an effective fix. For QuickBooks Desktop, tools like QuickBooks File Doctor only work for file and network errors, not banking errors like 105.

How can I prevent QuickBooks Error “105” in the future?

To avoid Error 105:

• Keep your bank login credentials up to date in QuickBooks.
• Regularly update QuickBooks to the latest version.
• Always check your bank’s official site if you see connection errors.
• Avoid using unstable internet connections.
• Set up alerts from your bank regarding maintenance or service downtimes.

What if QuickBooks Error “105” is not fixed after troubleshooting?

If you have tried all recommended solutions and the error still exists, the issue may be more technical or account-specific. This may require in-depth analysis or intervention from QuickBooks or your bank.

How can our experts assist you in resolving QuickBooks Error “105”?

If QuickBooks Error 105 is still not resolved, our specialists at Error Code Experts are here to help. We offer personalized troubleshooting support to fix banking connection errors, restore bank feed sync, and ensure smooth operations.

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