How to Fix QuickBooks Error 6177, 0?

QuickBooks Error 6177, 0 appears when the software is unable to use the correct path to open the company file stored on the server. This error disrupts workflow and may cause file access restrictions for users in a network environment.

This article provides an in-depth guide on what this error is, why it appears, how to recognize it, and how to resolve it effectively. It also outlines how to prevent it from happening again and what to do if the solutions don’t work.

Watch this quick video to learn the causes and solutions for QuickBooks Error Code 6177, 0.

What is QuickBooks Error “6177, 0”?

QuickBooks Error 6177, 0 occurs when QuickBooks Desktop cannot use the path to access a company file that is stored on a server. This error usually arises in multi-user mode, where the company file is hosted on one system but accessed from another.

QuickBooks attempts to open the file through a path, but the internal mapping to the file fails, leading to this error.

Why does QuickBooks Error “6177, 0” occur?

The error usually arises because of file path issues or improper folder permissions. Some common reasons include:

• QuickBooks is trying to access the company file through a mapped drive instead of a direct path.
• The company file is located on a server, but QuickBooks cannot trace the correct path.
• QuickBooks Database Server Manager is not installed or not updated on the server.
• Corrupt or damaged company file or .ND (Network Descriptor) file.
• Malware or antivirus software is blocking the connection.

How can you identify QuickBooks Error “6177, 0”?

You can identify this error by the following signs:

• Error message: “QuickBooks is attempting to open this Company file. Before you can open the company file from another computer, it must be opened on the computer where the file is located.”
• QuickBooks freezes or stops responding when opening the company file.
• You can access the file locally, but not from a networked system.
• The system displays an error code “6177, 0” when trying to access the file.

What are the steps to fix QuickBooks Error “6177, 0”?

Follow these methods in sequence, starting from basic to advanced, to resolve the issue.

Solution 1: Move the Company File to Local Drive Temporarily

Move the file locally to ensure it is accessible and then return it to the original folder.

1. Open QuickBooks on the system where the company file is stored.
2. Move the company file from the server folder to the local C: drive.
3. Open the file from the new location.
4. Run a backup and then move the file back to the original location.
5. Open QuickBooks again from the networked system.

Solution 2: Use QuickBooks File Doctor

QuickBooks File Doctor helps detect and fix company file and network errors.

1. Download and install QuickBooks Tool Hub from the official Intuit website.
2. Open Tool Hub and go to the “Company File Issues” tab.
3. Click “Run QuickBooks File Doctor.”
4. Browse to select your company file.
5. Choose “Check your file” and click Continue.
6. Enter your QuickBooks Admin credentials and let the tool finish.

Solution 3: Delete and Recreate the .ND File

The .ND file helps QuickBooks access the company file over a network. If it’s corrupted, the error can appear.

1. Go to the folder that stores your company file.
2. Locate the file with the same name as your company file but with the .ND extension (e.g., CompanyFile.qbw.nd).
3. Right-click and delete the .ND file.
4. Open QuickBooks Database Server Manager on the host system.
5. Rescan the folder where the company file is stored.
6. Open QuickBooks on the workstation and access the company file.

Solution 4: Set Folder Permissions Correctly

QuickBooks needs full access to the folder where the file is stored.

1. Go to the server where the file is stored.
2. Right-click on the folder containing the company file.
3. Click “Properties” → “Security” tab.
4. Make sure the user has Full Control.
5. Click “Apply” and then “OK.”

Is there an automated tool to fix QuickBooks Error “6177, 0”?

Yes, QuickBooks Tool Hub includes the QuickBooks File Doctor tool, which can automatically detect and resolve the error. It checks both file integrity and network settings, providing a streamlined solution without the need for manual configuration.

How can I prevent QuickBooks Error “6177, 0” in the future?

To avoid this error:

• Always open the company file from the host system first.
• Avoid using mapped drives; instead, use the full network path.
• Keep QuickBooks Desktop and Database Server Manager updated.
• Make sure Windows permissions are correctly configured.
• Regularly scan for malware or antivirus conflicts.

What if QuickBooks Error “6177, 0” is not fixed after troubleshooting?

If the above solutions do not work, the issue may be due to deeper file damage or advanced network configuration issues. This can stop QuickBooks from establishing the correct file connection, despite attempts to fix it.

How can our experts assist you in resolving QuickBooks Error “6177, 0”?

If you’re still facing Error 6177, 0, our certified professionals at Error Code Experts are ready to help. We ensure a secure file repair process and network troubleshooting to restore full access to your company file.

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