QuickBooks Bank Account Stopped Syncing – How to Fix It?

When QuickBooks fails to sync your bank account, transactions may go missing, and balances become inaccurate. This syncing issue can cause reconciliation errors and delays in financial reporting. This guide explains why your bank account stops syncing, how to spot the issue, and detailed steps to restore the connection in QuickBooks Online or Desktop.

Watch this quick video to learn the causes and solutions for QuickBooks Bank Account Stopped Syncing.

What is QuickBooks Bank Account Syncing Issue?

QuickBooks syncs with your bank account to fetch transactions automatically. When this connection breaks, QuickBooks can no longer retrieve recent transactions. Users may notice outdated bank balances or missing entries in the bank feed. This issue usually affects QuickBooks Online but may also occur in Desktop versions using bank feeds.

Why does QuickBooks Bank Account Stop Syncing?

The syncing issue can occur due to multiple reasons. These include:

• Changes in your online banking login credentials
• Expired multi-factor authentication (MFA)
• Temporary server outages at the bank’s end
• Security restrictions from the bank
• Outdated browser cache or cookies
• An inactive bank account in QuickBooks
• Bank updates or changes to their connection protocols

Each of these factors can interfere with QuickBooks’ ability to retrieve data from your bank securely.

How can you identify QuickBooks Bank Syncing Issues?

You can confirm the issue by observing these signs:

• Missing or outdated bank transactions
• An error message on the Banking tab such as “Account not syncing” or “Error 103, 105, or 102”
• Inactive connection status in the bank feed
• A prompt asking you to update your login credentials
• The last updated date not changing after refresh

These indicators signal that QuickBooks has failed to communicate with your bank.

What are the steps to fix QuickBooks Bank Account Syncing Issue?

Start with basic checks and gradually proceed to advanced methods depending on the severity of the problem.

Solution 1: Refresh the Bank Feed Connection

Refreshing helps to trigger a manual fetch from the bank.

1. Go to Banking from the left menu in QuickBooks Online.
2. Click on the Update button on the top-right of the page.
3. Wait for the update to complete and check for any error prompts.
4. If updates succeed, check whether new transactions appear in the feed.

Solution 2: Re-enter Bank Login Credentials

Sometimes, a password change can interrupt syncing.

1. Go to Banking > Link Account or select the affected account.
2. Click the Edit (✏️) icon.
3. Choose Edit Sign-in Info.
4. Enter the current username and password for the online bank portal.
5. Complete the verification process including MFA if prompted.

Solution 3: Clear Browser Cache and Cookies

A corrupted cache can block QuickBooks from loading synced data.

1. Open your browser settings.
2. Navigate to Privacy > Clear browsing data.
3. Select Cookies and Cached Files.
4. Clear data and close the browser.
5. Reopen QuickBooks Online and try syncing again.

Solution 4: Disconnect and Reconnect the Bank Account

Re-establishing the connection can often fix syncing issues.

1. Go to Banking > Select the affected account.
2. Click the drop-down next to the account and select Edit Account Info.
3. Check the Disconnect this account on save box.
4. Save and close.
5. Reconnect the account by clicking Link Account and follow the steps.

Solution 5: Contact Your Bank

Sometimes the issue originates from the bank’s side.

• Call or visit your bank’s online support.
• Check if they’ve made changes to their online banking access policies.
• Confirm if their system is compatible with QuickBooks.

Solution 6: Use QuickBooks Online Test Drive

To verify whether it’s a user-specific problem:

1. Open QuickBooks Online Test Drive: https://qbo.intuit.com/redir/testdrive
2. Try linking your bank account in the test environment.
3. If it works, your company file may have a problem.

Is there an automated tool to fix QuickBooks Bank Syncing Issue?

Yes. QuickBooks offers a Banking Connection Diagnostic Tool within QuickBooks Tool Hub. It detects common sync issues and helps restore connections. Users can download QuickBooks Tool Hub from Intuit’s website and navigate to Banking Tools > Bank Feeds Repair Tool.

How can I prevent QuickBooks Bank Syncing Issue in the future?

To avoid syncing problems:

• Always keep your banking login details updated in QuickBooks
• Enable regular MFA and verify access from QuickBooks
• Keep your browser up to date
• Avoid using multiple devices to access the same bank connection simultaneously
• Perform manual updates weekly to refresh connections

What if QuickBooks Bank Account Stopped Syncing is not fixed after troubleshooting?

If the issue persists after following all the steps, deeper technical issues may exist in the company file or with the bank’s online system. At this point, professional support is recommended.

How can our experts assist you in resolving QuickBooks Bank Account Syncing Issue?

Our team at Error Code Experts specializes in resolving syncing problems in QuickBooks. Whether the issue lies in bank-side APIs or your QuickBooks file, we offer step-by-step resolutions or complete handling.

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